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OCI Saga - A must read article

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OCI Saga - A must read article

Post by Admin on Sat Oct 23, 2010 7:14 am

My friend posted his ordeal in trying to get OCI status i.e. Overseas Citizen of India. OCI is given to Indians who became citizens of another country. Here is the link to the article

OCI Saga Continues - Click here

and here is a response to that post on how to reach a live person within the consulate:
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I found a way to talk to a live person in the Consulate. Here is how you do it:

First you have to remember you are going to talk to an Indian Govt agency which means you need to be prepared to face the worst treatment you can ever get and you need lots and lots and lots of patiences in dealing with these officials.

Second thing you need to understand is unlike any customer service where the goal to serve customers by answering their calls or returning emails etc, Indian Consulate website has a contacts section which give a beautiful rosy view of how easily you can get in touch with them. Well the truth is NONE of those phone lines or emails will be answered. They are there just for sake of it.. pretending to be like other Country consulates!!!!. A old Tamil saying goes like this.. a cat wanted to be like a Tiger so all it did was painted some black stripes on its body and pretended to be a tiger. That is what Indian Consulate has done.

So here is how you can get hold of a live person within the Consulate. Pick your favorite number of all the numbers provided in the contacts page of the website. It doesnt matter for which reason you are calling because all those number go to a unresponsive or unmanaged voice mail. Dial the number and wait for it to go to voice mail or it will play the following message “the mail box for this number is not set up” or some crap like that.

Wait for it to be transferred to the main message asking you to press 1 for passport etc etc.. after hearing all options, press 0 (zero). They wont give zero as an option but press it.. sometimes it goes to another menu but dont worry, keep pressing zero where ever it takes to and eventually after 2 or 3 tries, the system will give up and put you to a live person.

Good luck
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Post your opinion or experience/ordeal in getting OCIs or any consular service at the Indian Consulate. Also add in any tips and tricks that you pulled off your sleeve to get things done at the Consulate.

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